1. Nature of Services

GDM Management Group Ltd acts solely as a broker to facilitate charter flights for its clients. We do not own or operate aircraft, and our role is to connect you with third-party aircraft operators ("Operator"). The Operator is fully responsible for the execution and operation of all flights.

2. Flight Confirmation and Charter Agreement

Upon agreeing to a flight quotation, a separate Charter Agreement will be concluded between you and the Operator. GDM Management Group Ltd acts as an intermediary and will not be a party to this agreement.

The Operator is responsible for the aircraft’s airworthiness, crew, and compliance with legal and safety standards. We will provide you with a contract, flight itinerary, and payment instructions upon confirmation of the flight.

3. Pricing and Payment Terms

The Charter Price includes:

• Aircraft charter from the agreed departure to the agreed destination.
• Crew, fuel, and basic catering.
• Landing and parking fees, where applicable.

The Charter Price excludes:

• De-icing costs.
• Ground transportation to and from the airport.
• Additional catering or special requests.
• Additional airport fees not specified in the quote (e.g., customs duties, overflight fees).

All payments are due prior to the flight, as per the instructions provided in your invoice. Failure to make payment on time may result in the cancellation of the flight.

4. Cancellations and Refunds

Should you decide to cancel the charter, the following fees apply:

• 10-7 days before departure: 20% of the total charter price.
• 6-3 days before departure: 40% of the total charter price.
• 72-24 hours before departure: 60% of the total charter price.
• Less than 24 hours before departure: 100% of the total charter price.

All cancellations must be made in writing. Refunds will be processed within 14 business days of cancellation, minus any applicable fees.

5. Changes to Flight Schedule

The flight schedule agreed upon between you and the Operator is subject to change based on weather conditions, air traffic control, and the discretion of the Operator. Should any changes occur, we will inform you immediately. GDM Management Group Ltd is not responsible for delays or cancellations caused by Force Majeure events, including but not limited to:

• Adverse weather conditions.
• Strikes or industrial action.
• Government regulations or restrictions.
• Technical issues with the aircraft.

If a flight is cancelled due to circumstances beyond the Operator's control, the Operator will refund the portion of the Charter Price related to the cancelled portion of the flight.

6. Client Responsibilities

You, as the Client, are responsible for:

• Ensuring that all passengers hold the necessary travel documents, including valid passports and visas.
• Complying with all customs and immigration regulations at the destination.
• Ensuring the luggage meets the restrictions imposed by the Operator (typically a maximum of 20kg for checked luggage and 5kg for hand luggage, unless otherwise stated).
• Providing accurate passenger information, including any special requirements, at least 24 hours prior to departure.

Failure to comply with these obligations may result in additional charges or the cancellation of the flight, without entitlement to a refund.

7. Liability

As a broker, GDM Management Group Ltd is not liable for:

• Any damage or loss of luggage or personal items during the flight.
• Delays or cancellations due to unforeseen technical or operational issues of the Operator.
• Any injury, illness, or death arising during the flight.

The Operator holds full liability for the safe operation of the flight, and passengers are subject to the Operator’s insurance coverage. GDM Management Group Ltd will assist in facilitating claims or issues arising from the flight but is not responsible for their resolution.

8. Insurance

The Operator is responsible for maintaining all necessary insurance, including passenger liability and aircraft insurance. We recommend that you review the Operator’s insurance policy and consider additional personal travel insurance.

9. Pets and Special Requests

The transport of pets or animals is subject to the Operator’s approval. If allowed, you are responsible for ensuring that all necessary documentation, vaccinations, and other requirements for the transport of animals are met. GDM Management Group Ltd is not liable for any issues related to the transport of pets.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Ontario, Canada. Any disputes arising from the use of our services or the Charter Agreement will be subject to the exclusive jurisdiction of the courts in Ottawa, Ontario, Canada.

11. Amendments to Terms

GDM Management Group Ltd reserves the right to amend these Terms at any time. Any changes will be communicated via our website or directly to our clients.

Contact Us
GDM Management Group Ltd
5-2000 Thurston Drive, Ottawa, Ontario, K1G4K7, Canada
Email: info@gdm-jets.at
Phone: +43 664 353 61 61

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Terms and Conditions for GDM Management Group Ltd

Introduction

These Terms and Conditions ("Terms") govern the relationship between GDM Management Group Ltd ("we", "us", or "our"), acting as a jet charter broker, and our clients ("you" or "Client"). By using our services to arrange private jet charter flights, you agree to these Terms. GDM Management Group Ltd is a company registered in Ontario, Canada (Business Registration No: 1001008998), with its principal office at 5-2000 Thurston Drive, Ottawa, Ontario, K1G4K7, Canada.

1. Scope of Services

GDM Management Group Ltd operates as a charter broker, facilitating agreements between Clients and third-party aircraft operators ("Operator"). We do not own or operate aircraft, and our role is limited to coordinating flights on behalf of the Client.

Upon agreeing to a flight, the Charter Contract is entered between the Client and the Operator, with GDM acting as an intermediary.

2. Responsibilities of the Client

• The Client is responsible for ensuring all passengers have valid travel documents, including passports and visas, and for complying with the customs and immigration regulations of the country of departure, destination, and any stopovers.
• The Client is responsible for providing accurate passenger and flight information at least 24 hours before the scheduled departure.
• The Client must ensure that any luggage complies with the Operator’s weight and size limits.
• The Client must adhere to any health and safety requirements set by the Operator, including but not limited to medical certificates for expectant mothers and documents required for the transportation of pets or animals.

3. Charter Price and Payment Terms

• Charter Price: The price quoted includes the charter of the aircraft, crew, basic catering, fuel, and airport fees unless specified otherwise.
• The price excludes additional charges such as de-icing costs, special catering, ground transportation, customs fees, and any other services not explicitly listed in the quotation.
• All payments must be made in full prior to the flight, according to the payment instructions provided. Failure to make timely payments may result in the cancellation of the flight without liability to GDM Management Group Ltd.

4. Cancellations and Refunds

If the Client wishes to cancel a confirmed charter flight, the following cancellation fees will apply:

• 10-7 days before departure: 20% of the total charter price.
• 6-3 days before departure: 40% of the total charter price.
• 72-24 hours before departure: 60% of the total charter price.
• Less than 24 hours before departure: 100% of the total charter price.

Cancellations must be communicated in writing. Refunds for any cancellation, after deducting applicable fees, will be processed within 14 business days.

5. Flight Delays, Diversions, and Changes

• The Operator may adjust the flight schedule due to weather conditions, technical issues, or other unforeseen circumstances beyond their control. GDM Management Group Ltd will communicate any such changes as soon as possible.
• GDM Management Group Ltd is not liable for any delays, cancellations, or diversions caused by the Operator, adverse weather, or Force Majeure events.
• In the event of a cancellation by the Operator due to circumstances outside the Client’s control, the Client will be refunded the charter price for the uncompleted portion of the flight.

6. Liability and Insurance

• GDM Management Group Ltd is not liable for any injury, loss, or damage to passengers, luggage, or goods during the flight. The Operator is responsible for maintaining all necessary insurance, including liability and passenger insurance.
• Clients are advised to review the Operator’s insurance policies and consider additional personal travel insurance as needed.

7. Baggage and Prohibited Items

• The weight and dimensions of luggage must comply with the restrictions set by the Operator. Excess baggage may incur additional fees or may be refused due to aircraft capacity limits.
• The Client must not include prohibited items in their luggage, including but not limited to hazardous materials, explosives, or items restricted by international regulations.

8. Pets and Special Requests

The transportation of pets is subject to the Operator’s approval and must be arranged in advance. The Client is responsible for ensuring that all necessary documents and vaccinations for the pets are in place and compliant with the destination’s regulations.

9. Force Majeure

Neither GDM Management Group Ltd nor the Operator will be liable for any failure to perform their obligations due to circumstances beyond their control, including but not limited to weather conditions, strikes, war, governmental actions, or other Force Majeure events.

10. Termination

GDM Management Group Ltd reserves the right to terminate the service without notice if:

• The Client fails to make payment as required.
• The Client violates any of the Terms and Conditions outlined herein.
• The Client is found to be involved in illegal activities or violates any customs, immigration, or aviation regulations.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Ontario, Canada. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Ottawa, Ontario, Canada.

Contact Information
GDM Management Group Ltd
5-2000 Thurston Drive, Ottawa, Ontario, K1G4K7, Canada
Email: info@gdm-jets.at
Phone: +43 664 353 61 61

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Website Terms of Use

These Terms of Use ("Terms of Use") apply to the website maintained by GDM Management Group Ltd, including www.gdm-jets.com, and all associated pages linked to this domain (collectively, the "Website"). By using this Website, you agree to these Terms of Use and are bound by them. If you do not agree to these Terms of Use, do not use the Website.

1. Content and Use of the Website

• The content provided on this Website is for general information purposes only. GDM Management Group Ltd makes reasonable efforts to keep the content accurate and up-to-date but does not guarantee its accuracy, completeness, or relevance. You are responsible for verifying any information before relying on it.
• GDM Management Group Ltd is not liable for the content of any third-party websites linked to or from our Website. These links are provided for informational purposes only, and their inclusion does not imply endorsement by us.
• You agree not to use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website. Prohibited actions include but are not limited to hacking, introducing viruses or malicious software, and defacing the Website.

2. Intellectual Property

• All content, trademarks, and other intellectual property on this Website are owned by or licensed to GDM Management Group Ltd. This includes text, graphics, logos, and software. Any unauthorised use, reproduction, or distribution of this content is prohibited without our express written permission.
• You may not copy, modify, or create derivative works based on the content of the Website for commercial purposes.

3. Third-Party Links and Content

• Our Website may contain links to third-party websites for your convenience. GDM Management Group Ltd is not responsible for the accuracy, legality, or content of those external websites and disclaims any liability for damages arising from your use of these third-party sites.
• We do not monitor or control these third-party sites, and their inclusion on our Website does not constitute an endorsement or recommendation by us.

4. Limitation of Liability

• GDM Management Group Ltd provides this Website "as is" and makes no guarantees, warranties, or representations regarding the performance, availability, or accuracy of the Website. We are not liable for any loss or damage resulting from your use of the Website, including but not limited to technical errors, data loss, or reliance on the information provided.
• In no event will GDM Management Group Ltd be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Website, even if we have been advised of the possibility of such damages.

5. Indemnity

• By using the Website, you agree to indemnify and hold GDM Management Group Ltd and its officers, directors, employees, and agents harmless from any claims, damages, losses, or liabilities, including legal fees, arising out of your use of the Website, violation of these Terms of Use, or any breach of law or third-party rights.

6. Privacy

• Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the Website, you acknowledge that no transmission over the internet is entirely secure, and you use the Website at your own risk.

7. Governing Law and Jurisdiction

• These Terms of Use are governed by the laws of Ontario, Canada, and any disputes arising from the use of the Website will be subject to the exclusive jurisdiction of the courts of Ottawa, Ontario, Canada.

8. Changes to Terms

• GDM Management Group Ltd reserves the right to amend these Terms of Use at any time without prior notice. Any updates will be posted on the Website, and continued use of the Website implies acceptance of the updated terms.

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